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Table of Contents

Introduction

With the acceptance of a quote, you can send an order confirmation to your customers.
First, the quote is accepted, preferably on the quote record itself via the "Order Entry" button:

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When the order is received, the products are copied to the opportunity and the quote is marked as primary (checkbox "current quote" sf42_quotefx__SF42_QuoIsPrimary__c).

But even if you only set the opportunity to "Closed Won", you can generate an order confirmation afterwards, provided you have saved your products to the opportunity.

Note

An order confirmation can be created only starting from an opportunity in Closed Won status.

Create new order confirmation

You can find the action "Create new order confirmationNew Order Confirmation" at your opportunity. If the button is not visible, please add it to your page layout:

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Clicking the button opens the basic dialog for creating an order confirmation:

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In the individual sections you can make the following settings

Configuration

Function

Explanation

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Selection of a quote template

Quote templates can also be created of the "Order confirmation" type.

They differ from quote templates by the active checkbox "Order confirmation" SF42_QuoOrderConfirmation__c

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Display of the accepted quote with the corresponding quote number

The quote on which the order entry was activated, i.e. the one that was last synced into the opportunity.

Differentiation from other quotes of the opportunity is the checkbox "active quote" SF42_QuoIsPrimary__c

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As an alternative to taking the quote positions from the primary quote, the opportunity products can also be used as the basis of an order confirmation.

Note

Provided that you take the products from the quote, you can be sure that the calculation is unchanged. When taking over the opportunity products, the products will be recalculated, provided that the setting Settings > Calculation checkbox "Recalculate opportunity products when taking over into before syncing them to quote" is activated. For details see English - Kalkulation bei Verwendung bestehender Angebote als Vorlage und bei Übernahme der Opportunity-Produkte

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Calculation when Using existing Quotes as a Template and when Adopting Opportunity Products

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Click on "Next" to open the quote editor.

The previously gray button turns blue when the desired template is selected and can be accessed.

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The "Cancel" button will take you back to the opportunity.

No order confirmation will be saved in this case.

Editing the order confirmation

In the admin area of appero quote you can define which quote positions exactly may be taken over and whether they may be edited, for details see. English - Admin Einstellungen - Auftragsbestätigung Order Confirmation

In the editor itself, depending on your admin settings, you have the same options as in a normal quote. You can sync the products in your order confirmation - should you have edited them again - back into the opportunity and send them by email from the editor.

Note

Unlike normal quotes, an order confirmation is not assigned its own quote number. The name of the order confirmation is defined via the ordersavename setting. Here, the underlying quote can be referenced via variables, e.g. "Orderentry No. {AcceptedQuoteNumber}-{AcceptedQuoteName}".